Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. However, it cannot be turned on anymore. It is brand new, I bought it from Amazon, how do I get a replacement? Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. Is there anything I can do? Please try to change a new battery first if needed.
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Download and install Genius Ergo T Laser Enhanced Device – driver id
How do I install the driver Ergo in Windows 8? Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. What can I do?
Check if your device is a plug-n-play device or not. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. Tried to change batteries, even downloaded drivers from your website, but nothing changes. Mouse will stop working when moving or the cursor jumps randomly for no reason.
The dongle, KB, and mouse require a code pairing process. However, it cannot be turned on anymore.
The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. But if it is not a wireless mouse, the mouse is broken.
You can also try it on a different laptop or another USB port to exclude the gfnius low problem. Ergo laser mouse only works in Windows 7 or previous versions.
Genius Ergo T555 Laser Enhanced Device driver download and installation
It is brand new, I bought it from Amazon, how do I get a replacement? If the problem is still the same, contact our customer support for assistance. I need a service manual to check for potential problems, so can repair geniud ourselves. What is your global warranty on your products? There is no driver for Windows 8 or later version. How do I solve this problem?
Genius ERGO T555 Silver
My laptop cannot detect the product and the cursor is not moving in Windows 7, why? My mouse has a left button problem – when I click once, sometimes it clicks twice. Please try to change a new battery first if needed.
Can you send me the driver? Some devices have additional buttons genus you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. The supported OS is always shown on the package.
I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.
We judge that the witch is broken, please contact customer support for assistance. But if your mouse is a wire mouse, the mouse is broken. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.
download fast: Genius Ergo T Laser Mouse Driver
The double click is a button switch problem if you did not use any other firmware to update it. We appreciate your feedback for your Genius product user experience. Tried to put in a new battery, change the USB 5t55 on my laptop, but the issue is still the same. Check if your laptop recognizes the mouse or not in the Device Manager.
If yenius cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O.
If you have any other questions, contact customer support for assistance.