My laptop cannot detect the product and the cursor is not moving in Windows 7, why? Can you send me the driver? I bought a Genius product seven days ago. Check if your laptop recognizes the mouse or not in the Device Manager. Try to change the battery first. The mouse is 2.
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If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Unfortunately, we do not offer global warranty on our products. Only if the model has a special function or Macro key setting is when you need to install the driver. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. If you have any other questions, contact customer support for assistance. The supported OS genous always shown on the package.
Check if your laptop recognizes the mouse or not in the Device Manager. Tried to change batteries, even downloaded drivers from your website, but nothing changes.
When you have SmartGenius setting problem, how to solve it? The mouse is 2.
I need a service manual to check for potential problems, so can repair it ourselves. Is there anything I can do?
GEMMP – Hewlett-packard (HP) – Genius GM P Optical Mouse
If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. We appreciate your feedback for your Genius product user experience. My mouse has a left button problem – gemius I click once, sometimes it clicks twice. Tried to put in a new battery, change the USB port on my laptop, but the issue geniius still the same. The mouse is not detected. Try to change the battery first.
Genius Download Center
How do I solve this problem? You can log in into your Amazon account and generate a Amazon return label.
What is System Requirement for SmartGenius? Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.
Genius Download Center – download driver and apps
Mouse will stop working when moving mg-03022p the cursor jumps randomly for no reason. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
If it is not working after changing the battery, try to turn the gm-03202p switch off and on again. But if your mouse is a wire mouse, the mouse is broken.
We judge that the witch is broken, please contact customer support for assistance. If the problem is still the same, contact our customer support for assistance. How do I solve this?
The mouse ym-03022p data read performance will be impacted. The dongle, KB, and mouse require a code pairing process. S so that means no driver is required always check that package contents. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. Some devices gj-03022p additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.
Can you send me the driver?
You can also try it on a different laptop or another USB port to exclude the battery low problem.