We appreciate your patience on this issue. I checked out the additional resource: Hope this helps you. I bought this as my new small Asus Ultrabook does not contain a disc drive. Sayan I am now working my way through the alternative solutions.

Uploader: Gonos
Date Added: 28 October 2013
File Size: 24.77 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 48303
Price: Free* [*Free Regsitration Required]

When it came to the paragraph beginning ” Alternatively, if the update fails to register and download the requisite drivers Follow the below recommended methods and see if it helps to resolve the issue. General overview Price comparison Product Specifications. Sorry this didn’t help.

The device will have a yellow alert symbol on it. Thanks for your feedback, it xlim us improve the site. The problem remains the same.

And I am not very computer-wise. Code 43 A request for the USB device descriptor failed. Hello Jenny, Thank you for keeping us posted.

CnM Ultra Slim External DVD/RW – Optical & Media – Tailored Systems

Considering taking it back for a refund as seems mainly unusable. Therefore, make sure that you follow these steps carefully. We’ll see how reliable How satisfied are you with this reply?


Unknown USB Device Device Descriptor Request Cnj I have right clicked on it slum that point and selected “update drivers” with the result “the best software for your device is already installed.

Hope the above information was helpful. Comes with both data and power cable both are usb 2. Any more suggestions anyone, apart from those suggested dvv Unknown and uninstalled devices will be listed under Other. If you still face the same issue then you may check for the updated USB device drivers using windows update. So I am no further forward. The average rating for this product is 3.

I don’t know if this means that it won’t work with Windows 10, and I will have to look for a different compatible one?

A request for the USB device descriptor failed. I have the same question This article contains steps for Windows 8.

External DVD/RW not recognized withWindows 10 – Microsoft Community

For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: If you think this grouping is wrong please click here to flag.

Now this is a all a bit of a foreign language to me! I checked for updated USB Device drivers using windows update. Keep us posted with the status of the issue.


CnM Ultra Slim-line Portable External DVD reader/writer

Don’t need to plug the power cable, though it performs better and safer when power is supplied to the unit. Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed. Sayan I am now working my way through the alternative solutions.

I just plugged this in to it cnj USB and the drivers loaded themselves within about a minute, it then had no problem reading any of my software discs I wanted to load onto the Alternatively, if the update fails to register and download the requisite drivers for the device, you can also use the vendor id of the Bluetooth device and look for it in the PCI Vendor and Device Lists.

Quite happy with it!